Junior IT Support Engineer

https://www.equationrecruitment.com/job-search/1806-junior-it-support-engineer/it-and-telecoms/oxfordshire/job2025-03-31 09:30:142026-03-30 Equation Recruitment
Job Type Permanent Full Time
Location Bicester
Area Oxfordshire, England Oxfordshire England Bicester
Sector IT and Telecoms
Salary £25,000 - £30,000 NEg DOE
Start Date
Job Ref J186414563
Job Views 22
Description

Are you passionate about tech and eager to grow your IT career? Do you thrive in a fast-paced environment and love solving problems? If so, this is your chance to join a rapidly expanding Managed Service Provider in Bicester!

Equation Recruitment is recruiting on behalf of an employer looking for a driven and enthusiastic Junior IT Support Engineer to join their growing technical team. This is a fantastic opportunity for someone with a solid foundation in IT support to gain exposure to a wide range of technologies and exciting projects.

What’s on Offer?

  • Salary of £25,000–£30,000 (DOE)

  • Monday to Friday, office hours

  • Access to professional training and certifications

  • Genuine career progression opportunities

  • Friendly, supportive team environment

The Role As a Junior IT Support Engineer, you will provide 1st and 2nd line technical support to a varied client base. You’ll work across Microsoft 365, networking, backups, VoIP systems, and more. From remote troubleshooting to assisting on-site with new deployments, no two days will be the same.

Day-to-Day Responsibilities:

  • Responding to IT support tickets and resolving technical issues

  • Supporting Microsoft 365, SharePoint, Outlook, and Teams

  • Setting up laptops, desktops, mobile devices, and VoIP phones

  • Troubleshooting networking and connectivity issues

  • Assisting in project work like system migrations and new site setups

  • Documenting your work and maintaining SLA commitments

What You’ll Need:

  • 2+ years’ experience in an IT support role (MSP background is a bonus!)

  • Confident troubleshooting Microsoft 365 and Windows 10/11

  • Knowledge of networking fundamentals (DNS, DHCP, VPN)

  • A team player who loves learning and problem-solving

Desirable Extras:

  • Experience with Intune, Autopilot, Azure

  • Familiarity with VoIP systems or broadband provisioning

  • Cyber Essentials certification

  • A full UK driving licence (helpful for occasional on-site visits)

If you’re ready to take the next step in your IT career and want to be part of a collaborative, forward-thinking team, apply now!

Equation Recruitment is acting as an employment agency on behalf of our client. We interview all shortlisted candidates and support you throughout the entire recruitment process.

 

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